Terms of service

 

 

This website is operated by The Skin Med Company. Throughout the site, the terms “we”, “us” and “our” refer to The Skin Med Company. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website.

1. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country of residence
  • You will not use our products for any illegal or unauthorised purpose
  • You will not violate any laws in your jurisdiction

A breach of these terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to:

  • Reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission
  • Interfere with or disrupt the security or functionality of the website

3. Products & Services

We offer clinically backed skincare products, supplements, and device-based treatments.

  • Certain brands and products require a clinical consultation prior to purchase or dispatch due to their medical-grade nature
  • Orders for consultation-only products will only be fulfilled once approved by our clinical team
  • We reserve the right to limit or cancel orders where necessary

All product descriptions and availability are subject to change at any time without notice.

4. Accuracy of Information

We aim to ensure all information on our website is accurate and up to date. However:

  • We do not guarantee that all information is complete, current, or error-free
  • Any reliance on the material on this site is at your own risk

5. Pricing & Payments

  • All prices are listed in GBP (£) unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors at any time

Payment must be made in full at the time of purchase.

6. Orders & Cancellations

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per customer

If we cancel an order, we will notify you using the contact details provided at checkout.

7. Shipping & Delivery

Delivery timelines and shipping options are outlined in our Shipping Policy.

  • Delivery times are estimates and may vary
  • We are not liable for delays outside of our control

8. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

  • Due to hygiene and clinical standards, returns are limited
  • Refunds are only issued in accordance with our policy

9. Skin Care Disclaimer

Our products are clinically backed and, in some cases, recommended following consultation.

  • Individual results and skin responses may vary
  • We do not guarantee specific outcomes
  • We are not responsible for adverse reactions where products are not used as advised

If you experience a reaction, you should contact us for clinical guidance.

10. Omnilux Devices & Warranty

  • Omnilux devices are supplied with a manufacturer’s warranty
  • Faults arising after use may be handled directly with the manufacturer, with our support

11. Third-Party Services

Certain products may be shipped directly from approved suppliers.

We are not responsible for:

  • Third-party delivery delays
  • External websites or services linked from our site

12. Personal Information

Your submission of personal information is governed by our Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by law, The Skin Med Company shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from use of our products or website

Our liability is limited to the purchase price of the product in question.

14. Indemnification

You agree to indemnify and hold The Skin Med Company harmless from any claim or demand arising from your breach of these Terms of Service.

15. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

It is your responsibility to check this page periodically for updates.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.

17. Contact Information

For any questions regarding these Terms of Service, please contact:

The Skin Med Company
Email: info@theskinmedcompany.com
Website: www.theskinmedcompany.com